Pre-Conference Workshop: Welcome To Healthcare Contract Administration

Whether you’re new to healthcare contract administration or a longtime veteran, this event is just for you! We’ll take a close look at the most common processes involved in pricing management and chargebacks, and share resources you can use every day. This is a fantastic opportunity to network with your industry counterparts ahead of the main event and learn more about how you can get involved year-round!

The Big Picture: Trends In The Healthcare Landscape

The healthcare supply chain landscape is constantly evolving, from shifting sites of care in the non-acute space to new challenges in customer product requirements. Join us for a look ahead at these trends that will shape the customer relationships of the future.

John Becker
SVP, Data & Digital
SG2

Breakout Sessions

Unveiling The Updated Standard GPO Roster
This session introduces the 2025 HIDA GPO Standard Roster, adapted from the 2017 HISCI Template. The HIDA Rostering Workgroup will discuss the updated fields and practical use cases, equipping contract administrators with essential knowledge to leverage this tool effectively in their daily operations.

Melanie Proctor
VP, Supply Chain Data Management
Premier Inc

Valerie Harding
Director, Membership Services
Vizient

Re-Engineering The Price Activation Process
The intricacies of GPO contract price activation processes can make even the most experienced professional’s head spin. A HIDA project team has been examining these processes in search of best practices in facility-wide activations, information-sharing standards and more. Streamline and improve price activation procedures with the practical recommendations in this session.

Marco Bulgarelli
Senior Director, Contract Administration
McKesson Medical-Surgical

From Fuzzy Matching to Fully Matched: New Processes For Chargeback Capture
Explore an advanced approach to customer data alignment in healthcare distribution, focusing on a sophisticated address-matching algorithm that enhances rebate capture accuracy. See how intelligent matching techniques can significantly improve financial outcomes and operational efficiency, providing a roadmap for implementation across various systems and scenarios.

Nick Pericle
Vice President
ProfitOptics

Breakout Sessions

Navigating The Maze Of Rosters And Tiers
The intricacies of GPO contract price activation processes can make even the most experienced professional’s head spin. A HIDA project team has been reviewing these challenges over the past year, and although there are few industry standards there are numerous opportunities to streamline the process and reduce pain points downstream. Join the conversation to help us develop practical recommendations for everyday operations.

Jessica Penizotto
Sr. Director, Commercial Operations
Baxter

Sarah Stokes
Sr. Manager, Distributed Pricing
Medline

Scaling Process Improvement Solutions Across The Supply Chain
Gain insights into evaluating solution scalability across your day to day operations. From measuring long term impact to overcoming implementation challenges, there are various factors to consider when you move a solution from a localized success into organization wide advancements. Join Medline's team to discuss how we can support industry solutions that improve experiences for the whole supply chain ecosystem.

John Kozak
Manager, Distributed Pricing
Medline

Ed Powell
Manager, Process Improvement & Vendor Chargeback
Medline

Identifying The Winning Price
Uncover the power of the "winning price" - a base tier common price shared in customer-facing catalogs. By communicating an updated price catalog at least once a year, suppliers can enhance transparency for all data partners and reduce downstream discrepancies. A streamlined price strategy has the dual benefits of reducing supplier labor in resolving chargeback disputes and improving customer experience.

Susan LaFountain
Product Manager, Industry Adoption
GHX

Darrell Padilla
Director
N.A. Consulting

Leveraging GPO Expertise For Efficient Contracting

Understanding and navigating GPOs can be a complex process, particularly so when navigating additional government or IDN affiliations. Explore the unique challenges these partnerships present and provide actionable insights to optimize your approach to these markets. Discover strategies to effectively collaborate with GPOs and drive mutual success in today’s dynamic healthcare supply chain landscape.

Michelle Clouse
Executive Director
Excelerate Strategic Health Sourcing

Sonya Kimmet
Director, Customer Success
Surgence

Rose Svitak
Manager, Knowledge & Financial Management
MMCAP Infuse

Robust Data Foundations For AI Success

Quality outputs rely on more than just advanced algorithms, they demand a solid data foundation. This panel will explore the critical role that data plays in driving effective AI implementation and strategies to ensure sustained success over time.

Priya Gismondi
General Manager, Medical Products
IQVIA

View From The Customer: Provider Contracting Priorities

Examine the evolving landscape of healthcare supply chain contracting from the provider's viewpoint. Uncover key trends, pressing challenges, and emerging opportunities in this critical area. Learn how suppliers can effectively address providers' pain points, from reducing administrative complexity to enhancing pricing transparency, ultimately supporting healthcare organizations in their mission to improve patient outcomes.

Sara Henderson
VP, Supply Chain
Avera Health

Christie McCrone
Director, Purchasing, Supply Chain
Cleveland Clinic

Breakout Sessions

Tackling Class Of Trade Discrepancies
Gain practical strategies for managing healthcare classes of trade. Identify synchronization opportunities between trading partners and drive tangible efficiencies across the healthcare supply chain through improved collaboration and standardization.

Frank Milon
Director, Contracts & Rebates
NDC Inc

Theresa Morris
Director of Rebates
TwinMed

Data-Driven Strategies For Price Management
Harness large datasets to inform pricing decisions, optimize contract terms, and identify market trends. This session will showcase real-world examples of data-driven approaches that enhance negotiation power, improve cost management, and drive strategic decision-making in the complex landscape of healthcare pricing and contracting.

Kimberly Hill
Sr. Manager, Contracts & Pricing Administration
Ansell

Reducing Cybersecurity Risk In Healthcare Contracting 
Healthcare contracting inherently requires exchanges of large amounts of data to align with our trading partners and reduce discrepancies, creating vulnerabilities with every data exchange.  Understand key factors to consider when implementing secure data exchange protocols and ensuring all trading partners stay protected.

John Ford
Healthcare Cybersecurity Expert & Founding Partner
TRIFIDENT

Optimizing Internal Workflows To Reduce Rework

A root-cause analysis of recurring price discrepancies opens up opportunities for collaborative improvements across teams within an organization. This session will explore how examining processes from the outset—such as ensuring accurate data entry and correctly setting up product information—can reduce errors and inefficiencies over time. By identifying common sources of errors and addressing them early, organizations can reduce chargeback denials, streamline workflows, and improve stakeholder alignment.

Jesse Throgmorton
Director, Global Finance Shared Services, Medical Chargebacks
Cardinal Health